Overview
You can cancel your MileIntel subscription at any time. Cancellation reverts your account to the free Traveler tier at the end of your current billing period.
How to Cancel
- Go to Settings > Plan & Billing.
- Click Cancel Subscription.
- Optionally tell us why (this helps us improve — it's not required).
- Click Confirm Cancellation.
You'll receive a confirmation email. Your paid features remain active until the end of the current billing period.
What You Keep on Traveler (Free)
- Your account and all historical data (trips, wallet, findings, expenses).
- Up to 3 active loyalty programs.
- Monthly sync frequency.
- 1 trip analysis per month.
- Read access to all past reports and AI recommendations.
What You Lose
- Best Path engine access.
- Daily or weekly sync.
- Credit card optimizer, price drop alerts, and other premium features.
- Family group features (your group pauses but isn't deleted).
- Priority support.
Key Details
- No penalty for canceling. There's no cancellation fee on any plan.
- Annual plans are prorated. If you cancel 6 months into an annual plan, the unused portion is refunded.
- Reactivating is instant — upgrade again anytime and your data, programs, and settings are exactly where you left them.
Tips
- If cost is the issue, consider downgrading to Navigator ($12/mo) instead of canceling entirely. You keep most features at a fraction of the price.
Last updated March 22, 2026
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